Hello and thank you for ordering with us.
To place an order, please email mwminerals@comcast.net Or if you prefer, my phone mumber is 517 294-6709 and we can take care of everything in person.
In your email, please list which minerals you would like to order. Please list the Mineral #, the Mineral Name, and the price for each mineral you wish to purchase. Below is an example:
#143 Azurite and Malachite $75
T76 Benitoite $20
Please do not forget the "T" for thumnail specimens.
In order to calculate the postage to mail your mineral, please include a name and shipping address. Also, indicate the method of payment you wish to use - paypal, credit card, check.
As soon as your email is received, your specimen(s) will be put on reserve, and you will receive a confirmation email with the shipping total and instructions pertaining to payment. Shipping will be done via USMail. The cost will be the amount charged to us plus a nominal amount ($1 or less) for the box and packing materials; we do not make a profit from shipping charges. Registered mail is required for some countries. International purchases will have the customs amount set to the total amount, setting it for less is a federal crime here in the US.
Once payment is made, you will receive an email which will confirm payment and you will be told when your specimen(s) will be mailed. Your specimen(s) will be mailed at the soonest time possible. Usually within 24 to 48 hours. The only exception is if I am out of town at a mineral show or purchasing trip.
Reserving specimens
Your specimen will be reserved as soon as possible. The status will be changed to Reserved. The status will remain Reserved until payment has cleared (the amount of time this takes can vary upon method of payment). Once payment has cleared, the specimen will be taken from the site. Many specimens will be moved to the "Sold but not Forgotten" pages.
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What happens when more than one person requests a specimen before it's status is set to Reserved?
The first person gets the specimen. If there are 2 or more emails, the date/time stamp will be used to determine the "winner". If someone calls, the time will be noted (easy with a cell phone) and checked it against any emails. Everyone involved will be contacted as soon as possible.
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Payment Options
The perferred payment method is Paypal. You will have five days to make a Paypal payment after I send you your confirmation email.
Payment inside the U.S. can also be made by check drawn on a U.S. bank or with a U.S. Postal Service money order. For other types of money orders there will be delay to allow the check to clear.
I am able to process credit/ debit cards. This is done via Paypal's virtual terminal service. I will need all the usual information. The information can be sent via email (usually via 2 emails to increase security) or over the phone.
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